Campus
Volunteer Call Guide
Everything you need for a confident call: how to open, how to answer questions, and what counts as success.
← Back to the Call RoomThe First 15 Seconds
"Hello, [their name]! My name is [your name], I am a volunteer with Education On The Go. We are building a summer campus for Jewish seniors — a place with Shabbat, friends, and nature. Is now a good time for two minutes?"
- • If "no time" → "When may I call back?" and use the Call back button.
- • If "yes" → say in your own words why you personally joined.
Tone
- Speak slowly and calmly — the person on the line is often a senior too.
- Smile while you talk: a smile is audible.
- One call — one ask. Do not overload.
- Silence is fine. Give the person time to think.
- Their name is the warmest word. Use it, but not more than 2–3 times.
- If you do not know the answer, say so: "I will check with the coordinator and someone will call you back." That is honest and professional.
Objections and Answers
The ten most common situations. Use your own words — meaning matters more than exact phrasing.
"How did you get my number?"
Be honest: "Your number is from our community list — you or your family shared it with our organization or affiliated community projects at some point. If you prefer, I will mark it so nobody calls you again — just say the word." Honesty plus instant opt-out defuses tension better than any persuasion.
"I already give to my synagogue / another organization"
"That is wonderful, and I am not asking you to change anything. Campus is an addition: we are building a place where Jewish seniors can spend summers — Shabbat, friends, nature. May I simply text you a link to look at when you have time?" Never argue or compare organizations.
"How much do you want?"
"Every amount matters — people give $18 and people give $1,000. What matters most is joining: the first hundred supporters lay the foundation." Do not name a big number first. If they ask what people usually give, mention $36 or $100 as examples.
"I don't trust phone calls, this could be a scam"
"You are absolutely right to be careful. I will not ask for any card details over the phone — ever. Write down our name: Education On The Go, website edonthego.org — our EIN is there and you can verify us in the IRS registry. You can donate on the website yourself once you are comfortable." Never pressure a hesitant person.
"I have no money right now"
"I understand, and thank you for listening. May I mark you as a friend of the project? When our first Shabbaton happens, we will send an invitation. And if you know someone who might care about this — we would be grateful for an introduction." A person without money today is a volunteer, guest, or donor tomorrow.
"Tell me more about the project"
Briefly, in your own words: "We are raising money for land in Upstate New York. It will be a summer campus for Jewish seniors: Shabbat together, learning, nature, friends. Many of our volunteers are seniors themselves, and for them the place will be free or discounted. I am a volunteer myself, and I call because I believe in this." A personal reason beats any statistics.
"Why should I believe the money arrives?"
"Education On The Go Corp is a registered 501(c)(3) nonprofit, EIN 92-1172505. All donations go through official processors — Zelle, PayPal, Square — to the organization's account, and you receive a tax-deduction receipt. I, the volunteer, never touch the money."
"Call me later"
"Of course! When works better — this evening, tomorrow, or next week?" Schedule it with the "Call back" button — the system reminds you personally. Calling exactly when promised is a powerful trust signal.
The person is irritated or rude
Do not take it personally. Calmly: "Sorry to disturb you, have a good day" — and end the call. Mark "Did not support" or "Do not call" and add the quick note "Was upset". Your calm is the face of the project.
The person is lonely and just wants to talk
That is not an obstacle — that is the heart of our project. Give them a few minutes; listen. Then gently: "You know, this is exactly why we are building Campus — so there is a place, and people nearby." Mark "Interested" with the note "Potential program participant". That call is a success even without a donation.
Payment Safety — The Iron Rule
A volunteer never takes card details. Ever. The donor pays on their own: through an SMS link (Square/PayPal), via Zelle to contact@edonthego.org, by check, or in person with an authorized team member.
What We Never Do
- ✕ Never ask for or write down card numbers, CVV, or expiration dates.
- ✕ Do not promise anything that is not on the website (opening dates, specific terms).
- ✕ Do not argue about politics, religious movements, or other organizations.
- ✕ Never call back anyone who asked not to be called.
- ✕ Do not call it a "survey" or "promotion" — we say openly who we are and why we call.
What Counts as Success
A donation is not the only win. Each of these outcomes moves the project forward:
A donation
The best outcome, but not the only one.
Agreement to receive a link
A warm lead — halfway to support.
A scheduled callback
The person is willing to talk — just not now.
A new volunteer
One volunteer brings more than ten one-time gifts.
A cleaner database
Even "wrong number" is useful: the list gets more accurate.
You Are Building This Place for Yourself Too
Every hour of calling brings the day closer when our community has its own campus. Volunteers are the first it will open for: part of the volunteer spots will be free. You are not just calling — you are earning a home for yourself and your friends.
Start Calling